Y Wellness 24/7

Our new 24/7 wellness platform is provided exclusively to our members, providing on-demand group exercise programs with your favorite YMCA of Franklin and Grove City instructors. The program also includes access to 1000s of on-demand classes from instructors nation-wide including classes in training, mindfulness, nutrition, stress management, and more. 

 

Once you create your login to the virtual wellness platform, your primary screen will feature the instructors and teachers of YMCA of Franklin and Grove City and access to 1000s of classes from other instructors, nationwide.

We will frequently update our library new, on-demand classes conveniently available to you anytime, anywhere you want to participate! 

ALREADY REGISTERED? ACCESS THE VIRTUAL WELLNESS PLATFORM. 

If you’ve already received your email from the Y and have setup your virtual wellness platform account, re-visit your account to browse and take classes <HERE>

 

NEW TO THE VIRTUAL WELLNESS PLATFORM? CREATE YOUR LOGIN

First time users <CLICK HERE> to request your own virtual wellness platform login.

TECHNOLOGY TROUBLESHOOTING

Already in our virtual platform but having an issue? Check here:

NEW! My screen is not clear? Connection seems fuzzy?
The virtual wellness platform has a new troubleshooting steps to assist you:burnalong screen shot network
1.  Click the green NETWORK button on the bottom left of your screen to determine if your connection is strong or if there are network issues on your end.
2. If your connection looks good, please email Joanie Anderson at [email protected] to report this issue.

NEW! I cannot hear audio for my class using my phone.
Click the new burnalong screen shot audioRESET AUDIO button to re-sync the audio on your device. This should correct the issue but if you continue to have issues please email Joanie Anderson at [email protected]vecityymca.org

I’m using my phone and my screen in blank?
This could be due to your browser settings. Adjust the settings on your phone to allow Safari (iphone) or your current browser access to camera and microphone.

I had a login to the virtual wellness platform before and now it’s not working.

Please contact [email protected] as they can quickly correct this issue.

Why can’t I see myself when I click the ‘camera’? Why can’t I invite friends?

We see those features too! Those features are currently in development and are not currently working. But they are coming soon!

Is there an app?

You may find a public BurnAlong app in your app store but your YMCA virtual platform login will not work with this. Our platform provides members-only content and does not utilize the public app. You can login via your browser on your phone and then add that link to your home screen, essentially creating your own app.

How much does the new virtual platform cost? 

Our new virtual platform is INCLUDED with YMCA of Franklin and Grove City memberships 19 years old and above.  To create your account, please click here, complete the information, and a Y staff member will email you.

I am having trouble navigating the platform, help!

Please contact [email protected] to ask questions about platform navigation. For Y specific questions, like programming suggestions, contact Joanie Anderson, our with questions.

UPDATED: Can I access live classes from Y instructors and instructors of other organizations?

You are able to access those classes.  In addition, please enjoy YMCA on-demand classes as well as 1000s of on-demand classes from instructors nationwide.

How often will the class library be updated? 

The YMCA on-demand library will be updated with 60+ classes each Friday. You can take classes with YMCA of Franklin and Grove City instructors and instructors from across the globe whenever you access the platform.

Can I see the virtual platform on my television?

There are a few ways to connect to your TV from a mobile device. You can use a wired connection (more information here). Or depending on your device, you can also stream classes directly to a smart TV.

Apple iOS devices can cast to Chromecast enabled devices and have the ability to use Apple’s native Screen Mirror feature.

Android app versions higher than 4.3.6 are able to cast to the following devices:

  • Roku
  • Fire TV Stick
  • Chromecast

Due to the variety of devices and operating systems we recommend consulting the help documents or website associated with your specific mobile device and/or smart TV.

What if my teen with a youth membership wants to participate in the new virtual platform?  

Youth and teens can have access to our virtual platform through a household membership. Please contact your branch if you wish to upgrade your membership!

I have a Silver Sneakers membership and love your online classes. Can I access your new virtual platform?  

Please call your branch so that we can speak with you regarding your virtual program options.